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Club 9's Privacy Policy

Your personal data matters to us. This page covers everything you need to know about how Club 9 collects, stores, and protects your information.

Last updated: January 1, 2026
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How we protect your privacy

The core pillars of Club 9's privacy policy — keeping your information safe at all times

SSL Encryption

All your data on Club 9 is secured with 256-bit SSL encryption. From login to payment, every step of the way your data stays completely safe.

Secure data storage

Your personal data is stored on secured servers. Regular backups and security audits ensure ongoing data protection.

No Sale of Data

Club 9 never sells your personal information to third parties. Protecting your privacy is our highest priority.

Identity verification

Every member's identity is verified through a KYC (Know Your Customer) process, which protects your account from unauthorized access.

Cookie controls

Club 9 uses only essential cookies. You can update your cookie settings or disable tracking at any time.

Your rights

You have the right to view, correct, and delete your own data. club 9 always respects your rights over your personal information.

Table of Contents

In brief: Club 9 takes your privacy seriously. We only collect what's necessary, never sell your data to third parties, and keep your information secure at all times.

1. Introduction

Club 9 (club9.ws) is a trusted online betting platform in Bangladesh. Our privacy policy explains how Club 9 collects your personal information, the purposes for which it is used, and how it is kept secure.

By using our platform, you agree to this Privacy Policy. Club 9's Privacy Policy has been developed in accordance with applicable laws in Bangladesh and international data protection standards.

This policy applies to Club 9's website, mobile application, and all digital services. If you do not agree with this privacy policy, please refrain from using Club 9's services.

This Privacy Policy may be updated at any time. Continued use of the platform after any changes constitutes acceptance of the revised policy.

2. What Information We Collect

Club 9 collects several types of information — some provided directly by you, and some collected automatically. Full details are listed below.

Data type Description Collection Methods
Identity Information Name, date of birth, national ID number At registration
Contact Information Mobile number, email address, home address At registration
Financial Information Payment methods, transaction history Payment Timing
Usage data Betting history, login times, favorite games Automatic
Device information IP address, browser type, operating system Automatic
Cookie data Session data, preference settings Via cookies

Club 9 collects only the information that is necessary. Collecting excessive or unnecessary data goes against our policy.

3. How your information is used

Club 9 uses the information it collects solely for specific, legitimate purposes. Your data is never used for anything beyond what is necessary.

  • Account Management: To create and manage your Club 9 account.
  • Identity Verification: To verify your identity through the KYC process.
  • Transaction Processing: For processing deposits, withdrawals, and bonus payouts.
  • Customer Support: To resolve your issues and respond to your inquiries.
  • Security Assurance: To prevent fraud and unauthorized access.
  • Legal obligation: To comply with applicable laws and regulatory requirements.
  • Service Improvement: To improve Club 9's platform and overall user experience.
  • Personalized offers: To offer promotions and bonuses tailored to your preferences.

club 9 never sells your information to advertising companies. Your privacy is our top priority.

4. Data sharing policy

Club 9 may share your information with third parties only in limited circumstances and for specific reasons. The cases where such sharing may occur are outlined below.

  • Payment providers: To process transactions with payment providers such as bKash, Nagad, Rocket, or your bank.
  • Legal Authorities: In response to valid requests from courts or government authorities under the laws of Bangladesh.
  • Technology Partners: Technology service providers that operate the platform — all of whom are bound by our Privacy Policy.
  • Fraud prevention: With relevant authorities to prevent money laundering or fraud.

club 9 never shares your information with third parties for marketing or commercial gain. Any third party we do work with is contractually bound to uphold our privacy standards.

5. Cookie Policy

Club 9 uses cookies on its website. Cookies are small text files stored in your browser that help enhance your browsing experience.

Cookie type Purpose Duration
Essential Cookies Login sessions, security tokens Deleted at the end of the session
Functional cookies Language preferences, interface settings 30 days
Analytics cookies Site analytics, user behavior 90 Days

You can disable cookies through your browser settings. However, disabling certain essential cookies may affect the functionality of some Club 9 services.

6. Data Protection Measures

Club 9 uses industry-standard technologies and processes to keep your data secure. Our security measures are multi-layered and continuously improved.

  • 256-bit SSL encryption: All data transfers are encrypted.
  • Firewall protection: Advanced firewalls to block unauthorized access.
  • Two-factor authentication (2FA): An additional layer of protection for your account.
  • Regular Security Audits: Periodic reviews conducted by external experts.
  • Staff Training: All employees receive data protection training.
  • Restricted Access: Only authorized employees have access to your data.

In the event of a data breach, Club 9 will notify affected members within 72 hours and take all necessary steps to address the situation.

7. Your Data Rights

As a club 9 member, you have several important rights regarding your personal data — rights we always respect.

Right to Access Your Data

You can request to view all personal data club 9 holds about you at any time.

Right to Correct Your Data

You may request corrections to any inaccurate or outdated information. Club 9 will update it as promptly as possible.

Right to erasure

After closing your account, you may request deletion of your personal data, subject to any applicable legal obligations.

Data Portability

You may request a download of all your data in a readable, portable format.

Right to restrict processing

You may request that the processing of your data be restricted or stopped for specific purposes.

Right to opt out of marketing

You may opt out of receiving promotional emails or messages from Club 9 at any time.

To exercise any of these rights, email us at support@club9.ws. Club 9 will typically respond to your request within 30 days.

8. Data retention period

Club 9 does not retain your data longer than necessary. How long information is kept depends on the type of data and applicable legal requirements.

  • Account information: Retained for as long as the account remains active.
  • Transaction data: Retained for up to 7 years in compliance with financial regulations.
  • Log & usage data: Typically deleted after 1 year.
  • Cookie data: Each cookie expires according to its own duration.
  • After account closure: Data is deleted unless retention is required by law.
9. Minor Protection

Club 9 services are intended for individuals aged 18 and above. We do not knowingly collect personal information from minors.

  • Age verification is carried out at registration.
  • If we become aware that data has been collected from a minor, it will be deleted immediately.
  • Parents or guardians may contact us regarding a minor's account.

If you become aware that a minor is using Club 9, please notify us at support@club9.ws. We will take immediate action.

10. Contact Us

For any privacy-related questions, requests, or complaints, please reach out to club 9. Our data protection team will respond to your message as promptly as possible.

  • Email: support@club9.ws
  • Subject: Send us an email with the subject line "Privacy Request".
  • Response time: Typically within 2–5 business days.

Privacy Policy FAQs

Answers to the most frequently asked questions from members about club 9's Privacy Policy

No, Club 9 never sells your personal information to third parties. Your data is used solely for service delivery, legal compliance, and payment processing.

After account closure, your personal data is deleted unless we are legally required to retain it — such as financial transaction records, which are typically kept for up to 7 years.

Club 9 keeps your data secure through 256-bit SSL encryption, firewall protection, and regular security audits. You can further strengthen your account security by enabling two-factor authentication (2FA).

Yes, you can request a copy of your stored data at any time by emailing support@club9.ws. Club 9 will typically provide your data within 30 days.

Yes, Club 9 may send you emails or SMS about new offers and bonuses. You can opt out of these marketing messages at any time by clicking the "Unsubscribe" link in any email or by contacting support@club9.ws.

Yes, for significant changes Club 9 will notify members in advance via email or an in-platform notification. For minor updates, this page will be revised and the date of the change will be noted.

Start betting safely

Bet with confidence — your data is fully protected under Club 9's Privacy Policy. Open an account today.

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